Effective Date: Jan 1, 2026

Last Updated: Jan 1, 2026

Introduction

At Calm Your Chaos, we understand that your privacy matters—especially when you're taking the brave step to invest in yourself and your well-being. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, take our Chaos Clarity Quiz, enroll in our programs, or interact with our services.

We're committed to transparency and protecting your information.

If you have any questions about this policy, please reach out to us at [email protected].

1. Information We Collect

A. Information You Provide Directly

When you interact with Calm Your Chaos, you may provide us with personal information, including:

When You Take Our Quiz:

• Name and email address

• Quiz responses about your lifestyle, challenges, and goals

When You Enroll in a Program:

• Full name, email address, and phone number

• Payment information (processed securely through Stripe)

• Health history and lifestyle information (via intake forms)

• Emergency contact information

When You Communicate With Us:

• Email correspondence

• Messages sent through our chat widget or contact forms

• Text messages (SMS) if you opt in

• Feedback, survey responses, and testimonials

When You Join Our Community:

• Profile information you choose to share

• Posts, comments, and interactions within our member portal

B. Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

Website Usage Data:

• IP address

• Browser type and version

• Device information (desktop, mobile, tablet)

• Pages visited and time spent on each page

• Referring website or source

• Date and time of visits

Cookies and Tracking Technologies:

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website traffic and user behavior (via Google Analytics)

• Improve your experience on our site

• Track the effectiveness of our marketing campaigns

You can control cookies through your browser settings, but disabling them may limit your ability to use certain features of our website.

Social Media Pixels:

We may use pixels from Facebook, Instagram, and TikTok to:

• Track conversions from our advertising

• Build custom audiences for marketing

• Measure the effectiveness of our campaigns

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Our Services:

• Deliver the Calm Your Chaos program and all included resources

• Personalize your coaching experience based on your intake responses

• Communicate about your program, schedule sessions, and provide support

• Process payments and send receipts

To Communicate With You:

• Send you your Calm Kit after completing the quiz

• Provide program updates, resources, and educational content

• Send marketing emails about our programs, events, and offers (you can opt out anytime)

• Send SMS messages if you've opted in (you can opt out anytime)

• Respond to your questions and support requests

To Improve Our Services:

• Analyze website traffic and user behavior to improve our content

• Understand which marketing campaigns are most effective

• Gather feedback to enhance our programs

• Identify trends and patterns to better serve our community

To Protect Our Business:

• Prevent fraud and unauthorized access

• Comply with legal obligations

• Enforce our Terms & Conditions

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

A. Service Providers

We work with trusted third-party service providers who help us operate our business:

GoHighLevel: Our all-in-one platform for CRM, email marketing, SMS, community hosting, and course delivery. They process and store your contact information, program data, and communications.

Lovable: Our website platform that hosts our quiz and stores quiz response data.

Stripe: Our payment processor. They securely handle your payment information. We never see or store your full credit card details.

Google Analytics: Helps us understand how visitors use our website through anonymized data.

Social Media Platforms (Facebook, Instagram, TikTok): We may share limited data (like email addresses) to create custom audiences for advertising or to track conversions from our ads.

All service providers are contractually obligated to keep your information secure and use it only for the purposes we specify.

B. Legal Requirements

We may disclose your information if required by law, such as:

• In response to a subpoena or court order

• To comply with legal processes

• To protect the rights, property, or safety of Calm Your Chaos, our clients, or others

• To prevent fraud or illegal activity

C. Business Transfers

If Calm Your Chaos is acquired by or merged with another company, your information may be transferred to the new owner so they can continue to provide services to you.

D. With Your Consent

We may share your information with third parties when you give us explicit permission, such as:

• Publishing your testimonial or success story (only with your written consent)

• Referring you to a medical professional or specialist at your request

4. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it:

• Encryption: Sensitive data is encrypted during transmission (SSL/TLS)

• Secure Payment Processing: Payment information is handled exclusively by Stripe, a PCI-compliant payment processor

• Access Controls: Only authorized personnel have access to your personal information

• Regular Security Reviews: We periodically review our security practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations:

• Program Participants: We keep your information indefinitely (until you request deletion) so we can provide ongoing support and maintain your access to program materials

• Quiz Takers (Non-Enrollees): We keep your email and quiz responses unless you unsubscribe or request deletion

• Marketing Contacts: We keep your contact information until you unsubscribe or request deletion

You have the right to request deletion of your data at any time (see "Your Rights" below).

6. Your Rights and Choices

You have the following rights regarding your personal information:

A. Access and Correction

You can request a copy of the personal information we hold about you and ask us to correct any inaccuracies by emailing [email protected].

B. Deletion

You can request that we delete your personal information. We will honor this request unless we have a legal obligation to retain certain information (such as financial records for tax purposes).

C. Opt-Out of Marketing Communications

Email: Every marketing email includes an "unsubscribe" link at the bottom. Click it to stop receiving promotional emails. You'll still receive transactional emails related to your program enrollment.

SMS: Reply "STOP" to any text message to opt out of SMS communications.

Cookies: You can disable cookies through your browser settings.

D. Do Not Track

Some browsers have a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals.

7. Third-Party Links

Our website and communications may contain links to third-party websites, resources, or social media platforms. This Privacy Policy does not apply to those third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Calm Your Chaos services are intended for adults (18 years and older). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will update the "Last Updated" date at the top of this policy

• If the changes are significant, we will notify you by email or through a prominent notice on our website

• Your continued use of our services after the changes take effect constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we've collected

• Right to Delete: You can request deletion of your personal information

• Right to Opt-Out: You can opt out of the "sale" of your personal information (though we do not sell personal information)

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at [email protected].

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Website: www.wecalmyourchaos.com

Business Name: Calm Your Chaos, LLC

We will respond to your inquiry within 30 days.

Consent

By using our website, taking our quiz, enrolling in our programs, or otherwise engaging with Calm Your Chaos, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.

This Privacy Policy is designed to comply with applicable US privacy laws. It is recommended that you consult with a licensed attorney to ensure full compliance with all applicable regulations.

END OF PRIVACY POLICY